FAST ROADSIDE HELP THAT COMES TO YOU

Emergency Roadside Assistance in Mountain View, Palo Alto and the Peninsula

When your vehicle leaves you stranded, you need roadside help that comes to you quickly.

A dark BMW sedan parked on a tree-lined street beside a white service truck.
A sedan pulled over on a rain-soaked shoulder with its door open and a cone set out behind it.

Help at your car, not a trip to the shop.

Axl Roadside Assistance is a mobile emergency roadside assistance service based in Mountain View, California, that comes to your car for jump starts, battery replacement, flat tires, lockouts and fuel delivery, 7am to 8pm daily. We serve Mountain View, Palo Alto, Sunnyvale, Menlo Park, Los Altos and the surrounding Peninsula communities.

We bring the service directly to your location—whether you’re dealing with a flat tire, dead battery, locked vehicle, low tire pressure, or an empty fuel tank.

Mobile service. Direct response. No need to arrange a shop visit. We offer the highest quality service, treat each vehicle like it’s our own, and take pride in doing every job right the first time.

Three service badges displayed across the Axl Roadside site.

HOW WE WORK

Tell Us Where You Are

Call or text with your location, vehicle and what happened, and we head your way fast. Our average response time is about 18 minutes, depending on where you are.

Open 7am to 8pm Daily

Call or text any time from 7am to 8pm, 7 days a week, including weekends, and we'll get help on the way.

Diagnosis First

We check the problem before we touch anything. A drained battery gets a jump, a failed one gets replaced. You only pay for what you need.

Pricing

Our rates are fair and affordable. We don't post prices online because every call is different. Ask when you call and we'll tell you the cost for your situation. If you find a lower quote from another provider for the same service, we'll match it.

Our services

What We Can Help With

Think you need a tow? Often you don’t. A dead battery, flat tire, locked keys or an empty tank is handled where your car is parked. We don’t tow, so if your car really needs one, we’ll tell you. How to tell if you need a tow

A grey Hyundai Sonata at the curb with its rear wheel off and the spare lying ready on the pavement.

EV & Tesla Tires

Flat on a Tesla or EV with no spare? We can repair it or fit an EV-approved tire.

A technician in an orange hi-vis vest working beside a white tank trailer on a clear day.

Jump Starts

Car won’t start? We test the battery and jump it.

A person fills fuel in their car.

Gas / Fuel Delivery

Out of gas? We bring gas or diesel to where you’re stopped.
The driver's seat and dashboard of a BMW, reached without damage to the door or window after a lockout.

LockOut

Keys locked inside? We use safe, damage-free methods to get the car open.

Two fresh replacement car batteries with their terminal caps still on, ready to go in on site.

Battery Testing

Not sure it’s the battery? We test it and tell you.

A white box truck stopped with its hood up on a narrow road under redwoods, waiting on a battery check.

battery replacement

Battery failed? We install a matching one on site.

A blown-out tire shredded down to the bare rim, with the wheel arch torn above it.

Flat Tire

Flat or low tire warning? We check it and put on your spare or install a new tire on site.

A silver Honda SUV stopped on the shoulder beside the guardrail, under a freeway overpass on a clear day.

Roadside Assistance

Something else? Call and describe it.

✦ Open 7am to 8pm daily ✦

Our Roadside Assistance Process

What happens when you call or text us.
1

Book A Service

Call or text us with your location, your vehicle's year, make and model, and what happened. That's all we need.

Call, text or book online — we're open 7am to 8pm daily
2

We Arrive On Site

A technician comes to where your car is, with an average response time of about 18 minutes, and checks the problem.

⚡ Average response time: about 18 minutes
3

Back On The Road

We fix what we can on site, explain what we did, and tell you if anything needs a shop.

Professionally trained technicians

🚗 Mobile roadside help • Open 7am to 8pm daily ⭐ 5-Star Rated on Google

our ROADSIDE ASSISTANCE PROCESS

What happens when you call or text us.

1. Call or Text Us

Tell us your location, your vehicle’s year, make and model, and what happened.

2. We Arrive On Site​

A technician comes to where your car is parked and checks the problem.

3. Back On The Road​​

We fix what we can on site, explain what we did, and tell you if anything needs a shop.

Stuck Right Now? Call or Text Us

One call or text to (415) 712-4161 gets fast help on the way.

EMERGENCY ROADSIDE HELP, OPEN 7AM TO 8PM DAILY

Communities We Serve

Silicon Valley & Peninsula — your neighborhood is our priority.

Mountain View, CA
Palo Alto, CA
Menlo Park, CA
Atherton, CA
Los Altos, CA
Los Altos Hills, CA
Portola Valley, CA
Woodside, CA
Redwood City, CA
Sunnyvale, CA
Serving Mountain View and nearby cities
Check Your City

Real Reviews from Real Clients

Reviews from Axl customers.
Posted on Google Google
Jean-Joseph Smith profile picture
Jean-Joseph Smith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Axl Roadside got me up and running with time to spare! Steve was dependable, courteous and professional. The service was very reasonably priced as well. I highly suggest Axl Roadside.
Posted on Google Google
Lizette Rumbo profile picture
Lizette Rumbo
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you Steven for the great work! They are a fast reliable and very professional company! They have good prices and actually care for customer service.

Frequently Asked Questions

Have a Question?

Every call is different, so we quote on the phone. Call or text (415) 712-4161. More answers in our FAQ.
Yes. Call or text with your location and the car’s year, make and model, and we’ll open it without damaging the car.
Yes, if you have one. No spare? We can install a new tire on site.

We are open 7am to 8pm, 7 days a week. Call or text any time in those hours.

Our average response time is about 18 minutes. It depends on where you are and where we are when you call.
Card, mobile payment or over the phone. Just ask when you call.